_

REFUND POLICY

INSTRUCTIONS FOR CANCELLATION & CANCELLATION FORM

CONSUMERS, THAT IS, ANY INDIVIDUAL ACTING FOR PURPOSES WHOLLY OR MAINLY OUTSIDE THEIR TRADE, BUSINESS, CRAFT, OR PROFESSION, ARE ENTITLED TO CANCEL ANY CONTRACT UNDER THE FOLLOWING CONDITIONS:

INSTRUCTIONS FOR CANCELLATION

RIGHT TO CANCEL

YOU HAVE THE RIGHT TO CANCEL THIS CONTRACT WITHIN FOURTEEN [14] DAYS WITHOUT GIVING ANY REASON.

THE CANCELLATION PERIOD EXPIRES 14 DAYS AFTER THE DAY ON WHICH YOU, OR A THIRD PARTY OTHER THAN THE CARRIER AND INDICATED BY YOU, TAKES PHYSICAL POSSESSION OF THE GOODS.

TO EXERCISE YOUR RIGHT TO CANCEL, YOU MUST INFORM US:

GALERIE SECRÈTE
C/O MARIUS NIKLAS STURM
WESSLINGERSTRASSE 16A
82234 WESSLING, GERMANY
PHONE: +49 1522 3990004
EMAIL: INFO@GALERIESECRETE.COM

YOU MUST NOTIFY US OF YOUR DECISION TO CANCEL THIS CONTRACT THROUGH A CLEAR STATEMENT [E.G. A LETTER SENT BY POST OR AN EMAIL]. YOU MAY USE THE CANCELLATION FORM PROVIDED BELOW, BUT THIS IS NOT MANDATORY.

TO MEET THE CANCELLATION DEADLINE, IT IS ENOUGH THAT YOU SEND YOUR COMMUNICATION BEFORE THE 14-DAY PERIOD HAS EXPIRED.

EFFECTS OF CANCELLATION

IF YOU CANCEL THIS CONTRACT, WE WILL REFUND ALL PAYMENTS RECEIVED FROM YOU, INCLUDING DELIVERY COSTS (EXCEPT ANY ADDITIONAL COSTS IF YOU SELECTED A NON-STANDARD DELIVERY OPTION), WITHOUT UNDUE DELAY AND NO LATER THAN 14 DAYS FROM THE DATE WE RECEIVE YOUR NOTICE OF CANCELLATION.

WE MAY DEDUCT FROM THE REFUND ANY LOSS IN VALUE OF THE GOODS IF THIS LOSS RESULTS FROM HANDLING BEYOND WHAT IS NECESSARY TO ESTABLISH THE NATURE, CHARACTERISTICS, AND FUNCTIONING OF THE GOODS.

REFUNDS WILL BE MADE USING THE SAME PAYMENT METHOD YOU USED FOR THE ORIGINAL TRANSACTION, UNLESS OTHERWISE AGREED. YOU WILL NOT BE CHARGED ANY FEES FOR THIS REFUND.

WE MAY WITHHOLD THE REFUND UNTIL:

  • WE HAVE RECEIVED THE RETURNED GOODS, OR

  • YOU PROVIDE EVIDENCE OF HAVING SENT THEM BACK – WHICHEVER OCCURS FIRST.

YOU MUST RETURN THE GOODS WITHOUT UNDUE DELAY, AND IN ANY EVENT, WITHIN 14 DAYS OF INFORMING US OF YOUR CANCELLATION. THE DEADLINE IS MET IF YOU SEND THE GOODS BACK BEFORE THE 14-DAY PERIOD EXPIRES.

YOU ARE RESPONSIBLE FOR THE COST OF RETURN SHIPPING.

YOU ARE LIABLE FOR ANY DIMINISHED VALUE IF THE GOODS WERE HANDLED IN A WAY NOT NECESSARY TO ASSESS THEIR CONDITION OR FUNCTION.

EXCLUSIONS FROM THE RIGHT TO CANCEL

THE RIGHT TO CANCEL DOES NOT APPLY IN THE FOLLOWING CASES:

  • SEALED GOODS THAT ARE NOT SUITABLE FOR RETURN FOR HEALTH OR HYGIENE REASONS AND WERE UNSEALED AFTER DELIVERY

  • CONSUMERS WHO, AT THE TIME OF CONTRACT, ARE NOT CITIZENS OF AN EU MEMBER STATE AND WHOSE SOLE RESIDENCE AND DELIVERY ADDRESS ARE OUTSIDE THE EU

RELATED FINANCIAL TRANSACTIONS

IF YOU FINANCE YOUR PURCHASE THROUGH A LOAN AND LATER CANCEL THIS CONTRACT, THE LOAN AGREEMENT WILL ALSO BE CANCELLED – PROVIDED BOTH CONTRACTS FORM A SINGLE ECONOMIC UNIT.

THIS IS PARTICULARLY THE CASE IF:

  • WE ARE ALSO YOUR LENDER, OR

  • YOUR LENDER USED OUR INVOLVEMENT IN ARRANGING THE FINANCING.

IF THE LOAN HAS ALREADY BEEN DISBURSED TO US AT THE TIME OF CANCELLATION, YOUR LENDER WILL STEP INTO OUR RIGHTS AND OBLIGATIONS CONCERNING THE EFFECTS OF THE CANCELLATION OR RETURN.

THIS DOES NOT APPLY IF THE CONTRACT RELATES TO THE PURCHASE OF FINANCIAL INSTRUMENTS [E.G. SECURITIES OR CURRENCY EXCHANGE].

TO AVOID ANY LEGAL COMMITMENT, YOU SHOULD EXERCISE BOTH YOUR RIGHT TO CANCEL THIS PURCHASE CONTRACT AND THE LOAN AGREEMENT, IF APPLICABLE.

CANCELLATION FORM

IF YOU WISH TO CANCEL THIS CONTRACT, PLEASE COMPLETE AND SEND THE FOLLOWING FORM:

TO: GALERIE SECRÈTE C/O MARIUS NIKLAS STURM WESSLINGERSTRASSE 16A 82234 WESSLING, GERMANY EMAIL: INFO@GALERIESECRETE.COM I/WE [*] HEREBY GIVE NOTICE THAT I/WE [*] CANCEL MY/OUR [*] CONTRACT OF SALE OF THE FOLLOWING GOODS [*] / FOR THE SUPPLY OF THE FOLLOWING SERVICE [*]:  _______________________________________________________ _______________________________________________________ ORDERED ON [*] ____________ / RECEIVED ON [*] ____________ NAME OF CONSUMER[S]:  _______________________________________________________ ADDRESS OF CONSUMER[S]: _______________________________________________________ SIGNATURE OF CONSUMER[S] [ONLY IF SUBMITTED ON PAPER]:  _________________________ DATE: ___________________ [*] DELETE AS APPROPRIATE