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GENERAL TERMS AND CONDITIONS 

TABLE OF CONTENTS

  1. SCOPE OF APPLICATION

  2. CONCLUSION OF THE CONTRACT

  3. RIGHT TO CANCEL

  4. PRICES AND PAYMENT CONDITIONS

  5. SHIPMENT AND DELIVERY CONDITIONS

  6. RESERVATION OF PROPRIETARY RIGHTS

  7. WARRANTY

  8. REDEMPTION OF CAMPAIGN VOUCHERS

  9. REDEMPTION OF GIFT VOUCHERS

  10. APPLICABLE LAW

  11. PLACE OF JURISDICTION

  12. ALTERNATIVE DISPUTE RESOLUTION

1. SCOPE OF APPLICATION

1.1 THESE GENERAL TERMS AND CONDITIONS ["GTC"] OF GALERIE SECRÈTE C/O MARIUS NIKLAS STURM ["SELLER"] APPLY TO ALL CONTRACTS MADE BETWEEN A CONSUMER OR TRADER ["CLIENT"] AND THE SELLER VIA THE ONLINE SHOP.

1.2 THESE TERMS ALSO APPLY TO THE PURCHASE AND DELIVERY OF VOUCHERS UNLESS STATED OTHERWISE.

1.3 A "CONSUMER" IS ANY NATURAL PERSON ACTING FOR PURPOSES NOT MAINLY ATTRIBUTED TO THEIR TRADE, BUSINESS, OR PROFESSION. A "TRADER" IS A NATURAL OR LEGAL PERSON WHO ACTS FOR COMMERCIAL OR SELF-EMPLOYED PURPOSES.

2. CONCLUSION OF THE CONTRACT

2.1 PRODUCT DESCRIPTIONS ON THE SELLER'S WEBSITE ARE NON-BINDING.

2.2 THE CLIENT MAY PLACE A BINDING ORDER THROUGH THE ONLINE FORM. CLICKING THE FINAL ORDER BUTTON SUBMITS A LEGALLY BINDING OFFER.

2.3 THE SELLER MAY ACCEPT THIS OFFER WITHIN 5 DAYS BY:

  • SENDING A WRITTEN ORDER CONFIRMATION [E.G., EMAIL], OR

  • SHIPPING THE ORDERED GOODS, OR

  • REQUESTING PAYMENT FROM THE CLIENT.

IF NONE OF THESE OCCUR, THE OFFER IS DEEMED REJECTED.

2.4 WHEN PAYING VIA PAYPAL, THE CONTRACT IS CONCLUDED WHEN THE CLIENT CLICKS THE FINAL ORDER BUTTON. PAYPAL TERMS APPLY.

2.5 AFTER CONTRACT CONCLUSION, THE ORDER DATA IS STORED AND SENT TO THE CLIENT IN TEXT FORM [EMAIL]. THE TEXT IS NOT STORED BEYOND THIS UNLESS THE CLIENT HAS AN ACCOUNT.

2.6 CLIENTS SHOULD REVIEW INPUT ERRORS BEFORE FINALIZING. BROWSER ZOOM MAY HELP IDENTIFY ERRORS.

2.7 THE CONTRACT LANGUAGE IS ENGLISH.

2.8 ORDER PROCESSING OCCURS BY EMAIL. CLIENTS MUST PROVIDE A VALID EMAIL ADDRESS AND CHECK THEIR SPAM FOLDER.

3. RIGHT TO CANCEL

3.1 CONSUMERS HAVE A LEGAL RIGHT TO CANCEL.

3.2 DETAILS ON THE CANCELLATION RIGHT ARE PROVIDED IN THE CANCELLATION POLICY.

3.3 THIS RIGHT DOES NOT APPLY TO NON-EU CONSUMERS WHO HAVE EXCLUSIVE RESIDENCE AND DELIVERY OUTSIDE THE EU.

4. PRICES AND PAYMENT CONDITIONS

4.1 PRICES INCLUDE VAT. SHIPPING COSTS ARE SHOWN SEPARATELY.

4.2 PAYMENT METHODS ARE LISTED IN THE ONLINE SHOP.

4.3 OUTSIDE THE EU, THE CLIENT IS RESPONSIBLE FOR ANY BANK FEES, DUTIES, OR IMPORT TAXES.

4.4 PAYMENTS VIA "SHOPIFY PAYMENTS" ARE PROCESSED BY SHOPIFY INTERNATIONAL LTD. ADDITIONAL TERMS MAY APPLY. SEE:
HTTPS://WWW.SHOPIFY.COM/PAYMENTS

5. SHIPMENT AND DELIVERY CONDITIONS

5.1 DELIVERY IS TO THE ADDRESS PROVIDED UNLESS OTHERWISE AGREED.

5.2 UNDELIVERABLE SHIPMENTS RETURNED TO SELLER ARE AT THE CLIENT’S EXPENSE, EXCEPT IF:

  • THE CLIENT PROPERLY EXERCISED CANCELLATION RIGHTS,

  • DELIVERY FAILED DUE TO SELLER’S FAULT,

  • OR THE CLIENT WAS TEMPORARILY UNABLE TO ACCEPT DELIVERY DESPITE BEING INFORMED IN ADVANCE.

5.3 PERSONAL PICKUP IS NOT POSSIBLE.

5.4 VOUCHERS ARE DELIVERED BY EMAIL.

6. RESERVATION OF PROPRIETARY RIGHTS

THE GOODS REMAIN PROPERTY OF THE SELLER UNTIL FULL PAYMENT IS RECEIVED.

7. WARRANTY

7.1 STATUTORY WARRANTY LAWS APPLY.

7.2 CLIENTS ARE ASKED TO REPORT TRANSPORT DAMAGE IMMEDIATELY, BUT FAILURE TO DO SO WILL NOT AFFECT WARRANTY RIGHTS.

8. REDEMPTION OF CAMPAIGN VOUCHERS

8.1 PROMOTIONAL VOUCHERS CAN ONLY BE REDEEMED ONLINE WITHIN THEIR VALID PERIOD.

8.2 SOME PRODUCTS MAY BE EXCLUDED AS STATED ON THE VOUCHER.

8.3 ONLY ONE VOUCHER PER ORDER.

8.4 ORDERS MUST MATCH OR EXCEED VOUCHER VALUE. REMAINING BALANCES ARE NOT REFUNDED.

8.5 IF THE VOUCHER VALUE IS INSUFFICIENT, OTHER PAYMENT METHODS MAY BE USED.

8.6 VOUCHERS ARE NON-REFUNDABLE AND BEAR NO INTEREST.

8.7 IF ITEMS PURCHASED WITH A VOUCHER ARE RETURNED, THE VOUCHER IS NOT REACTIVATED.

8.8 VOUCHERS ARE NON-TRANSFERABLE UNLESS EXPRESSLY ALLOWED.

9. REDEMPTION OF GIFT VOUCHERS

9.1 GIFT VOUCHERS BOUGHT VIA THE ONLINE SHOP MAY ONLY BE USED ONLINE.

9.2 VOUCHERS ARE VALID UNTIL THE END OF THE THIRD YEAR FOLLOWING PURCHASE.

9.3 THEY MUST BE REDEEMED BEFORE FINALIZING AN ORDER.

9.4 ONLY ONE GIFT VOUCHER PER ORDER.

9.5 THEY CANNOT BE USED TO BUY OTHER VOUCHERS.

9.6 IF THE ORDER TOTAL EXCEEDS THE VOUCHER VALUE, THE DIFFERENCE MUST BE PAID.

9.7 GIFT VOUCHERS ARE NOT REDEEMABLE FOR CASH AND DO NOT BEAR INTEREST.

9.8 GIFT VOUCHERS ARE TRANSFERABLE, BUT THE SELLER MAY DENY USE IF THERE IS A REASONABLE SUSPICION OF UNAUTHORIZED USE.

10. APPLICABLE LAW

10.1 GERMAN LAW APPLIES, EXCLUDING THE UN CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS.

10.2 FOR CONSUMERS OUTSIDE THE EU, LOCAL MANDATORY CONSUMER PROTECTION LAWS MAY STILL APPLY.

10.3 THE CHOICE OF LAW DOES NOT LIMIT MANDATORY CONSUMER RIGHTS FOR NON-EU RESIDENTS.

11. PLACE OF JURISDICTION

IF THE CLIENT IS A BUSINESS OR LEGAL ENTITY, JURISDICTION IS AT THE SELLER'S LOCATION.
IN OTHER CASES, APPLICABLE STATUTORY JURISDICTION RULES APPLY.

12. ALTERNATIVE DISPUTE RESOLUTION

12.1 THE EU COMMISSION OFFERS A PLATFORM FOR ONLINE DISPUTE RESOLUTION:
HTTPS://EC.EUROPA.EU/CONSUMERS/ODR

12.2 THE SELLER IS NOT OBLIGATED NOR WILLING TO PARTICIPATE IN A DISPUTE RESOLUTION PROCESS THROUGH A CONSUMER ARBITRATION BODY.