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SHIPPING

ALL ORDERS ARE SHIPPED EXCLUSIVELY VIA DHL.

ONCE YOU’VE PLACED YOUR ORDER, PLEASE ALLOW UP TO 3 BUSINESS DAYS TO RECEIVE YOUR SHIPPING CONFIRMATION EMAIL. IF YOU EXPERIENCE ANY ISSUES WITH YOUR SHIPMENT, PLEASE CONTACT OUR CUSTOMER SERVICE AT INFO@GALERIESECRETE.COM.

FOR DELIVERIES OUTSIDE THE EU, IMPORT DUTIES OR TAXES MAY APPLY. THESE FEES ARE CHARGED ONCE YOUR ORDER REACHES YOUR COUNTRY AND MUST BE PAID BY THE CUSTOMER. UNFORTUNATELY, WE CANNOT ESTIMATE THESE COSTS IN ADVANCE — PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE FOR DETAILS ABOUT YOUR COUNTRY’S POLICIES.

ESTIMATED DELIVERY TIMES

  • GERMANY: 2–5 BUSINESS DAYS AFTER PAYMENT IS RECEIVED

  • EUROPE: 3–10 BUSINESS DAYS AFTER PAYMENT IS RECEIVED

  • WORLDWIDE: UP TO 30 BUSINESS DAYS AFTER PAYMENT IS RECEIVED

PLEASE NOTE THAT SHIPPING TIMES MAY VARY DEPENDING ON YOUR LOCATION.