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RETURNS

IF YOU WOULD LIKE TO RETURN OR EXCHANGE AN ITEM, PLEASE CONTACT US AT INFO@GALERIESECRETE.COM WITHIN 14 DAYS OF RECEIVING YOUR ORDER.
PLEASE INCLUDE “RETURN” OR “EXCHANGE” IN THE SUBJECT LINE, ALONG WITH YOUR GALERIE SECRÈTE ORDER NUMBER, AND A BRIEF DESCRIPTION OF YOUR REQUEST.

TO BE ELIGIBLE FOR A RETURN OR EXCHANGE:

• THE ITEM MUST BE UNUSED, UNWASHED, UNALTERED, AND IN ITS ORIGINAL CONDITION

• ALL ORIGINAL TAGS AND PACKAGING MUST BE INCLUDED

• RETURNS MUST BE REQUESTED AND SHIPPED WITHIN 14 DAYS OF DELIVERY

INTERNATIONAL RETURNS

WE ARE CURRENTLY UNABLE TO COVER RETURN SHIPPING COSTS FOR INTERNATIONAL ORDERS.
YOU WILL NEED TO CREATE AND PAY FOR THE RETURN LABEL YOURSELF.
PLEASE MAKE SURE YOUR PARCEL IS CLEARLY MARKED AS A RETURN TO AVOID ADDITIONAL CUSTOMS FEES.